Hexonet Charges for Domain Account Changes

The user Haroon Basha has reported on NamePros that Hexonet will require a one-year renewal charge on domain transfers done internally beginning on May 1. Looks like authorization codes will be required as well, just like in registrar to registrar transfers:

“Dear Valued Customer,

Beginning on May 1, 2019, the transferring of domain names internally between HEXONET accounts – from one HEXONET account to another – will be processed and billed as follows:

New gTLDs (aka “nTLD” or “newTLD” like .CLUB, .SHOP, .APP, etc.) – CHANGES

  • Transfer requires the authorization code (auth code) of the respective domain name
  • Triggers a one-year renewal of the domain name (extending the expiration date by one year) if processed
  • A one-year renewal fee is charged to your account (only if the transfer is successful)

Legacy gTLDs (.COM, .NET, .ORG, etc.) – NO CHANGE

  • Transfer requires the authorization code of the respective domain name
  • Triggers a one-year renewal of the domain name if processed
  • A one-year renewal fee is charged to your account (only if the transfer is successful)

ccTLDs (.DE, .CA, .UK, etc.) – NO CHANGE

  • Transfers require the authorization code of the respective domain name
  • NO renewal of the domain name is processed
  • NO fees – free of charge

If you have any questions, please contact Customer Support at help@hexonet.support

Kindly,

Your HEXONET Team”

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